The 18th of July is a day that we work to get to know our customers better. In our digital age, the personal connections that were once made by owners or workers of businesses with their customers are not as frequent or as robust as they once were.
Today is meant to turn that around, and to strengthen the relationships between Shippn and the customers. We believe focusing on customers who feel they are known by the place they work will be more likely to return in the future.
Top companies get 20 percent of their revenue from returning customers who come back within the first month. After top-performing companies are in business for three years, they may make up to 60 percent of their revenue from returning customers.
Get to Know Your Customers Day is observed annually on the third Thursday of each quarter (January, April, July, October). For us, this is a day to reach out to our hosts and customers and get to know them better.
As we say that we are focusing on our customers and hosts we mean it. How? By using customer service, because it is all about satisfaction and happiness, and we do personalize every action like a tailor.
What we do as we mean tailor-made, for example, you want to buy a product from abroad, but the seller doesn’t ship to your country. You can use our hosts’ addresses to shop from any merchant in the world. And let the world’s best carriers handle your shipment. Such as DHL, TNT, UPS, and FedEx.